> For the complete documentation index, see [llms.txt](https://docs.helodata.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.helodata.com/products/overview-2.md).

# ISP proxies

ISP proxies are **static residential IPs** sourced from ISP-owned subnets — they look residential to target sites but are hosted on premium datacenter infrastructure, so they're fast like datacenter and trusted like residential.

Unlike Residential and Mobile, ISP proxies are **not** delivered through a gateway. After purchase, you get a list of static IPs that you address directly.

## At a glance

|                    |                                                                                  |
| ------------------ | -------------------------------------------------------------------------------- |
| **Delivery model** | Per-IP list, `ip:port:user:pass`                                                 |
| **Billing**        | Per IP, per month                                                                |
| **Pool size**      | The IPs you purchased — fixed, dedicated to your account                         |
| **IP stability**   | Permanent — same IP across reboots, weeks, months                                |
| **Geo targeting**  | Country (and city in select markets) — **chosen at order time, not per request** |
| **Rotation**       | Client-side — you pick the next IP from your list                                |
| **Speed**          | High (1 Gbps+ per IP)                                                            |
| **Protocols**      | HTTP, HTTPS, SOCKS5                                                              |
| **Authentication** | User+password (per-IP credentials) or IP whitelist                               |
| **KYC required**   | Not by default (may be requested based on risk)                                  |

## Credential format

Each IP in your list is delivered in the standard four-tuple:

```
ip:port:user:pass
```

Example:

```
198.51.100.42:8000:helo_s1a2b3c4d5e:PASSWORD
198.51.100.43:8000:helo_s1a2b3c4d5e:PASSWORD
198.51.100.44:8000:helo_s1a2b3c4d5e:PASSWORD
```

Same user/password across the whole batch you ordered — the IP+port pair is what distinguishes them. Full reference: [Proxy list format](/products/overview-2/proxy-list-format.md).

> The `helo_` prefix in the username is **not** the [gateway grammar](/getting-started/username-format.md) — ISP usernames carry no `-type-` / `-region-` segments. They are just user identifiers.

## When to use ISP

* **Account-bound workflows** — login flows where the site binds anti-bot signals to IP for hours/days
* **Sneaker / drop / ticket purchases** — speed + residential reputation
* **Long-running monitors** — checkers that must stay on the same IP for stability
* **High-bandwidth scraping** where residential per-GB billing gets expensive
* **Geo-locked services** where IP and city must remain consistent

If you need to rotate IPs aggressively per request, residential is a better fit. ISP shines when stability is the requirement.

## Five-second example

```bash
curl -x http://helo_s1a2b3c4d5e:PASSWORD@198.51.100.42:8000 \
     https://ipv4.icanhazip.com
```

(Substitute one of the IPs from your list.)

## On this page

* [Quick start](/products/overview-2/quick-start.md) — order, download list, first request
* [Proxy list format](/products/overview-2/proxy-list-format.md) — the four-tuple in detail
* [Authentication](/products/overview-2/authentication.md) — password vs IP whitelist
* [Locations](/products/overview-2/locations.md) — country and city coverage at order time
* [Protocols](/products/overview-2/protocols.md) — HTTP / HTTPS / SOCKS5
* [Client-side rotation](/products/overview-2/rotation.md) — patterns for picking the next IP
* [IP management](/products/overview-2/ip-management.md) — replace dead IPs, refresh batches
* [Error definitions](/products/overview-2/error-definitions.md) — what each status code means
* [Statistics](/products/overview-2/statistics.md) — per-IP usage and the API