# Endpoints & ports

Mobile shares the gateway infrastructure with residential — same host, same ports, same protocol detection. The differences are connection limits and timeouts.

## Production gateway

| Field                                      | Value              |
| ------------------------------------------ | ------------------ |
| Host                                       | `gate.helodata.io` |
| Port (HTTP / HTTPS / SOCKS5 / TLS-wrapped) | `7777`             |

For regional gateways and backwards-compatible ports, see [Residential endpoints](/products/overview/endpoints-and-ports.md) — the same hosts and ports apply.

## Connection limits (mobile-specific)

Mobile pools are smaller, so per-sub-user limits are lower:

| Limit                               | Mobile default                      | Raise via              |
| ----------------------------------- | ----------------------------------- | ---------------------- |
| Concurrent connections per sub-user | 100                                 | Dashboard plan upgrade |
| Requests per second per sub-user    | 200                                 | Dashboard plan upgrade |
| Idle timeout                        | 180 s (mobile networks need longer) | —                      |
| Max session lifetime                | 60 min                              | —                      |

Trial accounts: 10 concurrent connections.

## Timeouts to expect

Mobile networks have higher and more variable latency than residential. Plan for:

| Stage                     | Typical      | P99       |
| ------------------------- | ------------ | --------- |
| Connect to gateway        | 50 ms        | 500 ms    |
| Gateway → mobile device   | 200 ms       | 2 s       |
| Mobile device → target    | 300 ms       | 3 s       |
| **End-to-end first byte** | **\~550 ms** | **\~5 s** |

Set client timeouts to **at least 30 s** for mobile workloads.

## Health check

Same as residential:

```bash
curl https://gate.helodata.io:7777/healthz
```

Does not consume traffic credits.


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