Endpoints & ports

Mobile shares the gateway infrastructure with residential — same host, same ports, same protocol detection. The differences are connection limits and timeouts.

Production gateway

Field	Value
Host	gate.helodata.io
Port (HTTP / HTTPS / SOCKS5 / TLS-wrapped)	7777

For regional gateways and backwards-compatible ports, see Residential endpoints — the same hosts and ports apply.

Connection limits (mobile-specific)

Mobile pools are smaller, so per-sub-user limits are lower:

Limit	Mobile default	Raise via
Concurrent connections per sub-user	100	Dashboard plan upgrade
Requests per second per sub-user	200	Dashboard plan upgrade
Idle timeout	180 s (mobile networks need longer)	—
Max session lifetime	60 min	—

Trial accounts: 10 concurrent connections.

Timeouts to expect

Mobile networks have higher and more variable latency than residential. Plan for:

Stage	Typical	P99
Connect to gateway	50 ms	500 ms
Gateway → mobile device	200 ms	2 s
Mobile device → target	300 ms	3 s
End-to-end first byte	~550 ms	~5 s

Set client timeouts to at least 30 s for mobile workloads.

Health check

Same as residential:

curl https://gate.helodata.io:7777/healthz

Does not consume traffic credits.