Free trial

New users can request 100 MB of trial bandwidth by contacting our support team or a sales representative, so you can benchmark products side-by-side before committing.

What's included

Product	Trial allowance	Validity
Residential	100 MB	7 days
Mobile	100 MB	7 days

Once granted, unused credits expire at the end of the 7-day window and do not roll over.

How to start

1. Sign up at helodata.com.
2. Verify your email.
3. Contact us to request trial credits:

   • Email [e-mail] or [e-mail]
   • Or use the live chat in the dashboard
   • Tell us which products you'd like to test and your use case
4. Once credits are granted, generate credentials and follow the Quick start.

Restrictions during the trial

• All trial traffic is subject to the Fair-usage policy.
• Restricted-target lists are stricter on trial accounts — see each product's restricted targets page.
• Trial accounts cannot create sub-users beyond a single test account.
• Concurrent connections are capped at 25 across all products.

Upgrading

When you're ready to remove trial limits, open Billing → Plans and pick a plan. Existing API credentials keep working — no code changes needed. Any unused trial credits are forfeited at upgrade.

Frequently asked questions

Can I extend the trial? Email [e-mail] with your use case; we typically grant a 7-day extension on request.

Do I need a payment method to start the trial? No. A payment method is only required when you upgrade or top up.

Is KYC required for the trial? No. KYC is not currently mandatory, though we may request verification depending on account risk. See ID verification.