Statistics & usage

The Statistics tab shows what you used, where it went, and what failed. Available per-product; the metrics differ slightly by product.

Where to find it

Path	Shows
Residential → Statistics	Residential traffic + errors
Mobile → Statistics	Mobile traffic + carrier breakdown
ISP → Statistics	Per-IP usage + batch health
Dashboard → Statistics	Account-wide rollup across all products

[screenshot: Statistics view with charts]

Common views

Traffic over time

Stacked area chart, sliceable by sub-user / region / ASN / tag. Hover for exact values.

Default range: last 24h at 1-min granularity. Stretch the range and the chart downsamples — see Granularity.

Top destinations

Table of domains by traffic and request count. Click a row to drill into:

• Per-IP traffic to that domain
• Status code histogram (200 vs 4xx vs 5xx)
• Recent sample requests

Useful for spotting which targets dominate your bill or which return the most errors.

Top countries (gateway products)

Where your traffic exits. Stacked by sub-user if a request had targeting.

Top ASNs / carriers (mobile)

Carrier distribution for mobile traffic. A skewed carrier mix can be a sign your asn targeting isn't doing what you think.

Error breakdown

Status code histogram + X-Helodata-Error-Code breakdown. Click a slice to see sample failing requests.

Concurrency

Time-series of peak concurrent connections vs your sub-user limit. If this is hitting the ceiling regularly, you need either more sub-users or a plan upgrade.

ISP per-IP table

For ISP, the headline view is a sortable table of every IP in your batches with columns:

• IP
• Country / city / ASN
• Requests today
• Error rate
• Health score (0–100)
• Last used

Sort by health ascending to spot bad apples; by "Last used" to spot idle IPs you could release.

Filters

The top of every Statistics page has:

• Date range — presets or custom
• Sub-user — multi-select
• Tag — match X-Helodata-Tag values you set on requests

Filters apply to all panels on the page.

Exporting

The Export button on any panel downloads a CSV / JSON of the data currently rendered. For scheduled exports to S3 or email, use Reports.

Alerts

Pair stats with alerts under Settings → Alerts. Common rules:

• Daily traffic > X GB
• Error rate > Y% in Z minutes
• Concurrency at 90% of limit
• ISP IP health < 80
• Carrier repinning rate > 15%

Delivered by email and (optional) Slack webhook.

Reconciling with the API

Everything in the UI is also available via the Traffic API. The numbers must match — if they don't, open a ticket; that's a bug.

Common pitfalls

• Comparing trial vs paid traffic — trial bandwidth is metered separately and shown in a different panel. Don't accidentally read trial-only data when sizing production usage.
• Tag filter sticking — if your dashboard mysteriously shows tiny numbers, check the tag filter at the top isn't accidentally set.
• Downsampling artefacts — for views older than 14 days, 5-min buckets can hide short-lived spikes. Use the API for high-fidelity historical analysis.