Overview

The helodata dashboard at dashboard.helodata.com is where you order, configure sub-users, manage IP batches, and watch usage. Everything here is also accessible via the API — pick whichever fits the team workflow.

Layout

┌──────────────────────────────────────────────────────────────┐
│  Top bar:   Balance   |   KYC status   |   Profile           │
├──────────────┬───────────────────────────────────────────────┤
│              │                                               │
│  Left nav:   │   Main content (per-product or per-section)   │
│  Residential │                                               │
│  Mobile      │                                               │
│  ISP         │                                               │
│  ─────────   │                                               │
│  Dashboard   │                                               │
│  Sub-users   │                                               │
│  Whitelists  │                                               │
│  Statistics  │                                               │
│  Trials      │                                               │
│  ─────────   │                                               │
│  Billing     │                                               │
│  API         │                                               │
│  Settings    │                                               │
└──────────────┴───────────────────────────────────────────────┘

[screenshot: dashboard landing page after login]

What's on each section

Section	What you do here
Residential / Mobile / ISP	Per-product order, sub-users, whitelists, traffic
Trials	View trial credits granted by support/sales and their remaining balance
Billing	Plans, invoices, payment methods, auto top-up, refunds, KYC
API	Issue and rotate API tokens; configure webhooks
Settings	Profile, security (MFA), notification preferences
Status	Live status of the gateway and API — also at status.helodata.com

Top-bar essentials

• Balance — prepaid USD credit. Top up via Billing → Payment methods, or enable Auto top-up.
• KYC status — not-submitted, pending, approved, rejected. KYC is not required by default; this only matters if a risk review requests it — see ID verification.
• Profile menu — quick links to API tokens, account settings, logout.

Roles and teams

A helodata account can have multiple users with different roles:

Role	Permits
Owner	Everything, including billing and account deletion
Admin	Everything except billing and account deletion
Operator	Manage sub-users, whitelists, orders; no billing
Viewer	Read-only

Invite team members in Settings → Team. Roles map to API scopes — see Sub-users & teams.

First-time setup checklist

If you just created the account:

1. ✅ Verify email
2. ⏳ KYC — not required to start; only if a risk review requests it
3. ⏳ Request trial credits — contact support or sales (see Free trial)
4. ⏳ Create a first sub-user — see Sub-users & teams
5. ⏳ Add a payment method — Billing → Payment methods
6. ⏳ (Optional) Enable Auto top-up so requests don't fail when balance hits zero

Status page

For real-time service health, bookmark:

https://status.helodata.com

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