Plans & pricing

helodata offers three pricing models. Pick whichever matches your usage shape; you can mix them within one account.

1. Pay-as-you-go

Per-unit price with no commitment. Best for early stage usage, irregular bursts, or testing.

Product	Unit	Price
Residential	per GB	from $4.50
Mobile	per GB	from $8.00
ISP	per IP / month	from $2.50

Billed against your prepaid balance. Top up via Payment methods or Auto top-up.

2. Subscription plan tiers

Commit to a monthly volume, get a lower unit price. Unused volume rolls into the next month up to 50% of the plan cap; beyond that it's lost.

Residential

Tier	Monthly GB	Price	Effective $/GB
Starter	50 GB	$200	$4.00
Pro	500 GB	$1,500	$3.00
Business	2,000 GB	$5,000	$2.50
Enterprise	Custom	Custom	from $1.80

Mobile

Tier	Monthly GB	Price	Effective $/GB
Starter	25 GB	$200	$8.00
Pro	250 GB	$1,500	$6.00
Business	1,000 GB	$5,000	$5.00
Enterprise	Custom	Custom	from $4.00

ISP

ISP doesn't have GB tiers — it's per-IP. Annual commits get 10% off the monthly rate. Volume discounts kick in at 100, 500, and 2,000 IPs.

3. Annual commits

For Pro+ tiers and ISP: prepay 12 months, get 10% off, locked rate for the year. Best when you can predict usage.

Cancel an annual commit mid-term: pro-rated refund at the monthly rate (you lose the annual discount on the period already used).

Picking a plan

Rough guide:

Monthly residential GB	Recommended
< 25	Pay-as-you-go
25–250	Starter
250–1,500	Pro
1,500–8,000	Business
> 8,000	Enterprise (contact sales)

You can change tier any time:

• Upgrades are prorated and take effect immediately
• Downgrades take effect at the next renewal

Switching between pay-as-you-go and subscription is just creating or cancelling a subscription — your sub-users and API keys don't change.

Plan-level limits

Beyond per-GB price, plans differ on:

	Trial	Starter	Pro	Business	Enterprise
Concurrent (residential)	25	200	600	2,000	custom
Concurrent (mobile)	10	50	200	500	custom
RPS (residential)	50	200	1,000	3,000	custom
Sub-users	1	10	50	unlimited	unlimited
Reports feature	—	—	✓	✓	✓
SSO	—	—	—	—	✓
Dedicated support	email	email	email + chat	priority	dedicated CSM

Full rate-limit table: Rate limits.

Currencies

Default is USD. We also bill in EUR and GBP for accounts with billing addresses in those regions — set under Billing → Default currency.

How to change plan

Billing → Plans → {Product} → pick the new tier → confirm. Mid-cycle upgrades are prorated to the day.

Via API:

curl -X PATCH -H "Authorization: Bearer API_KEY" \
     -d '{"plan": "business"}' \
     https://api.helodata.com/v1/subscriptions/sbn_01HX...

See Subscriptions API.

Enterprise

For workloads above the Business tier (or with custom terms — invoicing, SOC2 attestations, private IP pools), email [e-mail]. Typical turnaround: pricing within 1 business day, contract within 1 week.